Getting Started

If you are having issues with something in FireHawkCRM and you can’t find the answer in this knowledgebase, here are...

How to login:Go to your FireHawk Funerals CRM team URL ( e.g xxx.firehawkcrm.com)Enter your email address and your password. How to...

We’re here to help! To create a support ticket for an issue, new feature, addition request and everything in between...

To edit a comment you have made on a client file simple click the three dots icon to the right...

How to use Projects and Tasks

Signatures can be gathered digitally by emailing pre filled forms directly to clients. After filling out your clients information –...

Creating tag categories can help group different selections in many different circumstances Start my clicking your teams channel on the...

Adding a tag to a tag category helps break down options into a sub category Start my clicking your teams...

Firehawk has the ability to send and receive emails, helping keep everything for your client in the one area. Select...

Here are some definitions of some common terms used by us at Firehawk List Definition – a record of lines...

Using our “screens” on large TV’s in active work areas can help to keep clarity of important work to be...

No need to print your forms when you can get your clients to sign their paperwork on your iPad during...