General Support

Check that you are using the most recent version of FireHawk by clicking on the version number at the bottom...

Firstly navigate to the client file you wish to store files for. In the top menu, select ‘Files’. To upload...

How to login:Go to your FireHawk Funerals CRM team URL ( e.g xxx.firehawkcrm.com)Enter your email address and your password. How to...

You can access the support board by clicking ‘Support’ in the left hand menu in FireHawk Funerals and then selecting...

To update the logo to appear on all email communication, click on your team icon in the top left hand...

We’re here to help! To create a support ticket for an issue, new feature, addition request and everything in between...

An organisation client is any business that will pay an invoice to your Funeral Home. For example, a Funeral Fund...

You can learn more about Organisation clients here. To add an organisation client, click on ‘Funerals’ in the left hand...

To display funeral notices on your WordPress website powered by FireHawk Funerals, first download the latest version of the plugin...

Creating Estimate templates can streamline the process for your Arrangers. Navigate to finance in the left hand menu of CRM,...

To convert an Enquiry/Pre Need client to an At Need, enter the particular client file. From the dropdown picker in...

In CRM clients, stock and suppliers etc. are often linked to many other items, or they have attachments like invoices,...