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  3. How to send signature requests for forms

How to send signature requests for forms

Signatures can be gathered digitally by emailing pre filled forms directly to clients.

After filling out your clients information – select ‘Export’ tab and find your required form.
Then click “Request Sign”

Compose your email to send to signee

  1. Add email
  2. Ensure Name is correct.
    Please Note: “Hi [Name],” will automatically add to your email
  3. Add personal message
  4. Hit Send to send to client

YOUR CLIENTS EXPERIENCE

Your branded email will be sent to your signee

They will click “Sign Document”

Your client will be taken to the area to sign the document.
They will select “Click here to start signing”

Your client has two options to adopt their signature

Option one: Handwritten

Clicking and drawing their signature

Option two: Typed

Typing in their name and choosing a font

Any areas which require signatures will stand out with “SIGN HERE”.
Once clicked their signature will insert

Once completed they will select “Save”

A confirmation message will show where your client is able to download the signed version for their record


WHAT YOU WILL RECEIVE

The person listed as the arranger for the client will receive notifications in two ways

Automatic email sent

Click “Check it out” for direct access

Notification in their Firehawk account

Click the notification for more details to show

See at any time the status of the document in Export —> Sign Requests

Download your signed document by clicking the three dots —> Download

You are then able to print your document ready for the service day or email ahead of time

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