General Support

FireHawk Funerals is integrated with loads of providers, software and services. From automation via Zapier to finance packages and payment...

Firehawk Funerals CRM now has notifications being sent when certain actions occur. ie; when an email is received, when a document...

To edit a comment you have made on a client file simple click the three dots icon to the right...

FireHawk are serious about security and the 60 minute time-out occurs only after inactivity for this period of time and...

It’s simple to assign an email to a client in FireHawk CRM. In the main left hand navigation menu go...

FireHawk CRM connects to your WordPress site using WooCommerce to display your stock and products. If your are having trouble...

To archive a comment, in the left hand main menu, click on “communications” then “comments”. From the list of comments...

Navigate to the related client in CRM then click the bell icon in the top right hand corner of the...

Email templates make communication from CRM simple and efficient. To create a new email template, select ‘Communications’ from the main...

Generic tags:[[entity:id]] – The id of the entity this email is being sent from. User:These merge tags are generated from...

Click on your team name in the top left of CRM to open Team Settings. Navigate to the “Integrations” tab...

In the main left hand menu of CRM click on Resources > Assets > Add new. Click on default, choose...